# Google Login Errors

## "\[400] Sheets permissions required"

When logging in, ensure that you authorize Arcwise to access your Google Sheets (and if your organization requires it, BigQuery).

*Note: Unfortunately, Google doesn't allow us to ask for more granular permissions. Rest assured that we won't read or modify any sheets you haven't explicitly used Arcwise in.*

<figure><img src="https://803372693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlIfwCAQgoIa97JJYtlXQ%2Fuploads%2FQIXUJqWtUQqOlPIVAItH%2Fspaces_lIfwCAQgoIa97JJYtlXQ_uploads_QdLnAaOVBBfaDSKrIacQ_CleanShot%202024-03-11%20at%2017%20copy.jpg?alt=media&#x26;token=014c0a6e-b5ac-4772-a340-69c4aebc01a3" alt=""><figcaption></figcaption></figure>

## “400 Bad Request” errors

To resolve this error, you’ll have to clear the site cookies for [accounts.google.com](http://accounts.google.com). Follow the steps in this video:

{% embed url="<https://www.loom.com/share/3e3ac5a3d2ba4acda531961be8cab218>" %}

**Step-by-step**

1. Click the settings icon (either a “knobs/filters” 🎛️ or “lock” 🔒 icon) on the left-hand side of the address bar while the current page is on the [accounts.google.com](http://accounts.google.com) login page.
2. Click “Cookies and site data”.
3. Click “Manage cookies and site data”.
4. Click the “trash can” / delete icon next to [accounts.google.com](http://accounts.google.com).
5. Reload the page. The login form should now work correctly - enter your email to continue.

If that still doesn’t work, you can also try opening this page in a new Chrome tab: `chrome://settings/content/siteDetails?site=https%3A%2F%2Faccounts.google.com` and clicking the “Clear data” button.

## Error 400: admin\_policy\_enforced

*(For enterprise Google Workspace accounts)*

<figure><img src="https://803372693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlIfwCAQgoIa97JJYtlXQ%2Fuploads%2F4d7rerFNyTsaK35gqIRI%2Fimage.png?alt=media&#x26;token=6e7bce5c-6575-4340-b516-cbe8df0058d7" alt="" width="375"><figcaption></figcaption></figure>

Unfortunately, if you encounter this error, you may not be able to use Arcwise unless it’s been approved by an administrator in your organization. (Reach out at [contact@arcwise.app](https://www.notion.so/Resolving-Arcwise-login-issues-cc6c90a4e8ae4cf5b0c41068e999744f?pvs=21) to speak with the team!)